Two identical congee packages
US$19.99 + the second package at 50% off = US$29.99. The subtotal is below US$49.99; ask sales for the delivery charge.
MAIBAHE order support
Shipping & returns
MAIBAHE ships from its warehouse in China and sells worldwide. Free worldwide shipping applies when the product subtotal after promotions is US$49.99 or more. You can mix products to reach the threshold. Contact us before ordering to confirm product details and estimated timing.
Shipping origin and destinations
All MAIBAHE orders ship from China. We sell worldwide, including the United States, Canada and the United Kingdom. Shipping options are confirmed for your delivery destination during the order inquiry.
Before ordering from the US, Canada or UK
MAIBAHE ships from China to customers worldwide, including the United States, Canada and the United Kingdom. Send your country and postcode with your product list so sales can confirm delivery arrangements for your address.
| Your product list | Product names and the number of 1 kg packages of each. Ask for current labels and preparation instructions before choosing. |
|---|---|
| Delivery address area | Destination country or region and postcode. Confirm the shipping method and estimated dispatch and delivery timing. |
| Product subtotal | Prices in US dollars and applicable promotions. The global free-shipping threshold is US$49.99 after promotions; products may be mixed. |
| Final amount | For a subtotal below US$49.99, request the delivery charge. Confirm any applicable taxes, customs charges and other costs before payment. |
For orders of 500 packages or more, use the wholesale inquiry form. For a smaller order, select your products in Shop and prepare an email inquiry.
How the free-shipping threshold works
The threshold uses your product subtotal after the second-identical-package promotion. These examples use the current congee price of US$19.99 per 1 kg package and round money to cents.
Three identical congee packages
The product subtotal is US$49.98, which is US$0.01 below the threshold. Global free shipping has not yet been reached.
Four identical congee packages
Two full-price packages plus two packages at 50% off give a product subtotal of US$59.98. This qualifies for global free shipping.
These examples cover product subtotal and shipping eligibility. Ask sales to confirm the final quote and any applicable taxes or import charges before payment.
Shipping and order quotes
Email [email protected] with your product selection, quantities, delivery country or region and postcode. Please ask us to confirm:
- The product price and applicable promotion.
- Free worldwide shipping when the product subtotal after promotions is US$49.99 or more; products can be mixed. For smaller orders, the destination-specific delivery charge.
- Estimated dispatch and delivery timing.
- Any applicable taxes, customs charges or other costs, and how they are handled.
- The applicable order and return conditions.
Online checkout is not available yet. Contact [email protected] to arrange payment; PayPal and mainstream payment methods are supported. Confirm the quote and terms with MAIBAHE before placing an order.
Returns and order issues
For a return inquiry or an order problem, contact [email protected] with your order reference, product name and a description of the issue.
If an item is damaged or incorrect, photos of the item, packaging and shipping label can help explain the problem. Contact us for the applicable next steps before sending anything back.
Product leakage discovered within 24 hours after receipt qualifies for a refund. Contact [email protected] with your order details.
For other return questions, contact us with your order details. Ask MAIBAHE to confirm the applicable return conditions before purchasing.
Shipping questions
Where is my MAIBAHE order dispatched from?
MAIBAHE orders are dispatched from our warehouse in China.
Does MAIBAHE sell worldwide?
Yes. MAIBAHE sells worldwide. Contact us with your delivery destination to confirm shipping options and obtain a quote.
How much does shipping cost?
Free worldwide shipping applies when the product subtotal after promotions is US$49.99 or more. You can mix products to reach the threshold. For a lower subtotal, shipping is quoted for your destination. Request a breakdown of any applicable charges before confirming.
How do I pay?
PayPal and mainstream payment methods are supported. Online checkout is not available yet; contact us to arrange payment.
When will my order arrive?
Ask for the estimated dispatch and delivery time in your order quote. The timing depends on the destination and selected shipping arrangement.
How can I ask about returns?
Product leakage discovered within 24 hours after receipt qualifies for a refund. Contact [email protected] with your order details. For other return questions, contact us with your order details.
Buying for your business?
Wholesale orders start at 500 packages. Send a wholesale inquiry to request product and shipping information for your business.